customer service yg sgt #$%^&&*

date: 09th Dec 09
Venue: jusco, pyramid. (grocery department)
time: 3pm

actually benda ni dh lama jadi. 10 days ago...
tapi lepas bc blog cik puan mimi & dia komplen pasai kedai kat R&R, so i think, i better citerkan apa yg jadi to me on 09 dec 09.

it suppose to be our day. as some of u dh tau.. 09 dec 09 was our 4th aniversary.
x de celebrate apa sgt pun... just pi mkn, tgk wayang, shopping habiskan voucher jusco aku.
nk jadi citer...
time aku dok queue nk byr kat cashier jusco tu, aku dh perasan pe'el minah cashier ni....
muka memang serius masam.....
aku dh perasan camna dia treat chinese lady depan aku... so, aku nk tgk skit dia camna kan??

so, bila sampai turn aku...
aku unload brg2 fr trolley... & tunggu dia mintak jcard aku (saja je kan? nk tgk dia ada x nk tanya). dia x tanya pun... so, aku kt

me: dik, ni my jcard (nada serius baikkkkk)
cashier: (dun bother to look. muka masam. & sambung dok scan brg2 yg aku beli)

after she scanned marygold yogurt...

me: eh jap, how much is that yogurt?
cashier: (muka masam) *sighhhh... rm8.99!!
me: eh, i saw just know rm5.99. r u sure?

so, dia ambik that yogurt hempuk2 brg2 lain & keluar pi check kat dairy area. bila dia mai balik, muka dia still masam.

cashier: rm8.99 kak. so, nak x?
me: nvmind.. i x nak. (actually kalu dia ckp elok2, aku amik gak yogurt tu, beza brapa hengget je kan?? tp coz for me, minah ni dh tahap kurang ajaq. so aku x dak ati nk beli).
cashier: (buat muka, terus hempas yogurt tu kat meja belakang, & hempuk brg2 apa ntah kat mesin tu. memang tunjuk x puas ati aa tu)

aku tgkkkk je... dh hampir2 aku nk sound dia.. tapi aku x mo buat drama kat situ. coz for me, layan budak x cerdik camtu, dgn aku2 pun org kt mcm dia gak... sungguh buang masa.

me: (pusing cashier punya price display, so that aku leh nampak price brg2 yg lain bila dia scan)
cashier: (pusing balik dgn kasarnya & berkata dgn kasarnya) saya tgh buat kerja ni!
me: (darah aku dh mendidih). dik, that's my jcard. dun forget to swipe.
cashier: saya tau la, saya swipe nanti.
me: (terus tgk name tag & nama dia. confirmed..aku nk log complaint pas ni)

serius aku terkejut.. she's a TRAINEE cashier only k? nama dia SITI J...... (x yah ler aku bgtau full name dia)

oh, time tu, hubby dok jaga hardy kat kerusi panjang kat area2 situ gak, so dia tgk fr jauh la...

lepas habis scanned semua..

cashier: rm125++!!
me: (kira voucher jusco slow2. saja nk bg minah tu sakit ati menunggu..hahhaahah)
me: owh, x cukup rm5++, wait! (panggil hubby nk mintak duit)

lepas bayar, aku nk tgk dia bg balik jcard+ receipt, dia ada kt THANKS x?
tidakkkkkkk...... muka maintain masam. just pass my jcard, balance & receipt.

aku terus straight pi customer service counter & log komplen. hubby time tu muka cam terpinga2..apsal le bini aku nk pi sana. aku kt "i nk buat komplen pasai cashier tu. rude!! she's just a trainee cashier ok!! tu baru trainee cashier, berlagak + kurang ajaq mcm jusco ni bapak dia yg punya!!!" (sian hubby, tetiba aku ngamuk depan dia..hehehhe)

kat customer service tu pun, aku kt, nk jumpa manager or supervisor. dua2 x dak. pi mana ntah.
so, depa bg satu form, so, aku isi....
siap aku tulis full name trainee cashier tu.... penuh satu form tu aku tulis komplen. dh rasa cam buat karangan sekolah pulak. LOL
according tu budak customer service tu, supervisor will tgk & will take action. ketaq2 budak tu berckp dgn aku....

aku really hope minah tu kena disciplinary action. sgt x dak customer service.

for me, senang je.... if u talk nicely to other, org pun will treat u dgn baik.
plus.... kerja aku hari2 pun kena ada customer service yg sgt tinggi...
so, memang cepat naik hangin kalu org2 yg sepatutnya bg service..tp mcm x mo kerja....

to u people out there.. if u ada pi jusco, pyramid & terperasan dgn cashier nama SITI J.......
so, tgk camna dia layan korang. kalu dh berubah tu, bagus la.. kalu x gak... sila le buat komplen....
nampak sgt supervisor dia x take action ler tu....

carlson annual dinner '09

theme: night or stars
venue: corus hotel
date: 04 Dec 09

time: 8.30pm - midnite

riney as sexy pirate & i as queen amidala version rambut merah. LOL

for more story/pics. you can go to my fotopages.

Halos N Horns

hv u ever heard about "Halos N Horns" baby/kids product??
me... NEVER!!

until last Friday i went to s.alam mall to buy pre-anniversary present for hubby;
I went there with my sis & hardy. ni kes boring x tau nk buat apa kat umah SIL, so 3 of us (me, my sis & hardy), decided to survey2 'present' for hubby @ SA mall. hubby tinggal umah coz now dia sgt addicted main WII tennis. sgt sport guy...

in the Giant SA mall, i saw Halos N Horns product. packaging dia sgt le cantik. and when i looked at the price lagi la terkejut.. rm5.99. buy 1 free 1. so, meaning rm3 each.

it mentioned there it's good for baby/kids with sensitive skins, eczema.

so i bought

you can read more from here Halos N Horns

so far hardy loves it. so, am going to look for some other Halos N Horns product again. ;)

something cute...

still remember this line "when im sad, i'll shop" from the Confession of a Shophaholic?

Yes, i oso like that. so, this is my latest 'catch' when i'm in a sad/stress mood recently. something that can cheer me up.

i hv a volunteer model to pose for me. excuse his reaction k? recently he really give me a hard time when snapping his pics.

back side. OMG hardy... tgk le depan!!

close up skit. LOL. dia punya label kecik je.

and... i found these 4 kittens kat my wash area. siann... mak dia bwk letak sini.

last2 my hubby amik je apa available box yg ada. teka box apa??? my C&K shoes box. adoila...

the next day, aku amik box fr opis. so one happy family can fit in that box.

sila jgn gelak... (hahahahah)

yup.. that's me!! the one who berdiri paling kiri. this is my yearly class pic. time ni masa standard 5 Mawar Merah. Sekolah Sultan Ahmad Tajuddin, Jitra.
Sila jgn cr mana shahnun coz dia tidak tergolong dlm golongan ini. dia sekolah rendah, sekolah lain. sekolah menengah baru sama. (tu pun kelas lain)

bila tgk pic ni baru perasan cam muka ady shah laaaa.... LOL

last but not least i love FB... jumpa balik kengkawan lama... ;)

im still alive...

hehehe tajuk x ingat punya...
kepada sesiapa yg dok tertunggu2 blog update fr cik puan hirda... sila le tunggu k?
aku tersgt le malas nk update blog now... ditambah pulak dgn internet opis yg dh tahap slow kura2 & streamyx umah yg bila pasang wifi terus slow; so aku decide to active dlm FB pulak.
uihhh dh cam addicted ngan fb le pulak now. bukan active mana pun, setakat update status je pun. LOL...

so to lieya, cik puan mimi & sham... aku dh update nihhh..sila bc & bg komen!!! ..... LOL
weekend ni dgn semangat waja ku update citer2 lain k? bwh ni pic2 activities lepas raya.
nowadays aku pun malas nk snap pic. apa hal ni??? so not cik puan hirda. kesimpulannya segala benda aku malas la... isk isk....

hardy's 3rd bash. a very small celebration.

the next day, echa's 3rd bash. sila tgk mak2 yg kaki pose.

a week after that, F&E bday bash.

aku paling suka pic ni. mija, najeeb & hardy. hardy muka dh mcm pirate aku tgk. dh le pakai benda alah tu lg. sebijikkk...

till then.. tata

raya 2009 update - 1st day raya

Selamat Hari Raya All....
after 1 week dh start kerja, baru hari ni aku ada masa nk upload pic.
Raya thn ni biasa2 je. semua serba sederhana. ditambah pulak dgn hardy yg sungguh x suka pose depan camera. sibuk nk jd photographer je. so leh kira brapa je pic yg berjenis.

Raya this yr, kat Bkt Tangga. Kg hubby. lepas salam2 raya. Org lain semua salam sambil nangis2, aku salam raya biasa2 je. altho sedey le gak time salam dgn hubby tu, tapi ku control macho. aihh mana leh nangis. eksyen nihhh... hehehe.

Lepas tu kami bertolak balik jitra. 15-20 mins dh sampai umah parents aku. kat sana semua dh tunggu kami nk ambik pic sefamily. Ya Allah riuh rendah. especially time nk ambik pic parents aku & cucu2. mcm2 pe'el.
last2 x sempat amik pic satu family. coz org dh mai beraya.

oh lupa ckp, time salam dgn parents aku, time tu aku sedey sgt. hampir2 nk bergenang air mata. tapi aku tahan.
nampak sgt aku byk dosa dgn parents fr hubby kan? hehehehe
takpe tu dulu. time zaman jahiliah. now aku dh jadi anak yg baik. insaf nihhh.... :)
apa2 pun tgk le pic. ni je yg elok. yg lain ntah apa2 je.

nanti bila2 free aku update citer open house umah parents aku time raya-3 pulak. tata...

pic raya satu family yg paling ELOK. (tu pun hardy tgk tempat lain. grrrr)

tgk le depan anak oi...

tgk! tgk! sakit ati kan? pose ntah apa2.

on the way to jitra..

oh muka hubby x masuk

pic tok abah, mak tok & cucu2 yg paling ELOK.

pic cousins yg paling ELOK gak.

kami 5 beradik. Ya Allah. i hate that baju. i look fat (tetap salahkan baju ok!! LOL)